For anyone who's ever said, "I wish I hadn't said that;" or "I wish I'd said what I was really thinking;" this is for you. Based on the six styles of communication (noble, socratic, reflective, magistrate, candidate, senator), it shows you how to deal with difficult people who create stress and problems; how to influence your boss, colleagues and subordinates; and ultimately how to get the results you want. "Talking scenarios" reveal what it "sounds" like when people talk their way into or out of trouble. You'll also discover how to create the sound of success and deal with styles of people wh... View More...
For anyone who's ever said, "I wish I hadn't said that;" or "I wish I'd said what I was really thinking;" this is for you. Based on the six styles of communication (noble, socratic, reflective, magistrate, candidate, senator), it shows you how to deal with difficult people who create stress and problems; how to influence your boss, colleagues and subordinates; and ultimately how to get the results you want. "Talking scenarios" reveal what it "sounds" like when people talk their way into or out of trouble. You'll also discover how to create the sound of success and deal with styles of people wh... View More...
Get the inside tips from two of the best presenters in the world. David Cottrell and Tony Jeary have put together the best tips on how to accomplish your objective during every presentation. View More...
Get the inside tips from two of the best presenters in the world. David Cottrell and Tony Jeary have put together the best tips on how to accomplish your objective during every presentation. View More...
4,000 ways to achieve instant intimacy "What, more than anything, makes you angry?Who were your childhood idols?What kind of leader are you most inclined to follow? "What has happened to the art of conversation? In the age of Internet chat rooms, speed dating, and frantic text messaging, have we forgotten how to meaningfully connect? This book of 4,000 provocative questions will help you get to know anyone and everyone in every social situation. Use it to go beyond small talk at parties, networking events, dates, dinner tables, and road trips. It's for getting to know someone you just met and ... View More...
This exciting new text traces the common themes in the long and complex history of mass communication. It shows how the means of communicating grew out of their eras, how they developed, how they influenced the societies of those eras, and how they have continued to exert their influence upon subsequent generations. The book is divided into six periods which are identified as 'Information Revolutions' writing, printing, mass media, entertainment, the 'toolshed' (which we call 'home' now), and the Information Highway. In looking at the ways in which the tools of communication have influenced an... View More...
A fully revised edition of the seminal classicThis classic study was originally written by Edward Stewart in 1972 and has become a seminal work in the field of intercultural relations. In this edition, Stewart and Milton J. Bennett have greatly expanded the analysis of American cultural patterns by introducing new cross-cultural comparisons and drawing on recent reseach on value systems, perception psychology, cultural anthropology, and intercultural communication. Beginning with a discussion of the issues relative to contact between people of different cultures, the authors examine the nature... View More...
Dainton and Zelley (both communications, La Salle U.) provide this communication theory textbook for career-minded graduate and undergraduate students with the understanding the students may not have a background in communication or communication theory. In their ten chapters they describe how these theories were developed from research and then ex View More...
A guide to effective communication that helps the reader learn the joys of listening and being listened to. Posing questions such as Why do we often feel cut off when speaking to people closest to us?, What is it that keeps so many of us from really listening?, it provides a look at the reasons why people don't listen. View More...
This easily accessible book focuses on those moments when knowing exactly what to say is an absolutely necessary challenge. From the light-hearted "how to react when someone turns you down for a date" or "what to say when you notice someone's fly is open" to the more serious "what to say to a co-worker who has had a miscarriage or to a friend who has suffered the sudden death of a parent," As "A Gentleman Would Say" differs from other etiquette books in that it not only offers suggestions for the correct thing to say in more than 100 social situations-it also gives examples of the wrong thing ... View More...
AUDIO IN MEDIA has an emphasis on audio for production rather than for engineers and covers the whole field of audio. The book covers perceptual and aesthetic aspects of sounds as well as technical. Its broad approach to audio has successfully served hundreds of colleges and universities in its first three editions. View More...
As Director of the Wharton Executive Negotiation Workshop and professor at one of the world's most renowned business schools, G. Richard Shell knows what it takes to survive and thrive in the rough-and-tumble world of high-stakes negotiations. Now he brings his dynamic, step-by-step program for bargaining success to the general reader. Focusing on six key psychological leverage points, Shell shows everyone how they can get more of what they want, gain the confidence they need, counter hardball tactics, and dodge the tricks that others try to play.Based on the latest research and laced with viv... View More...
In family life, schools, law, the business world and domestic and international affairs, it is all too common for disputes to fester unresolved even when the parties are committed to a negotiated settlement. In this book, members and associates of the Stanford Center on Conflict and Negotiation address the complex issues that protract disputes and turn potentially successful negotiations into conflicts that leave everyone worse off. View More...
Shows job seekers how to craft answers to the 50 key questions interviewers ask. This book features an Interview IQ Test, interview skill-building exercises, and other interview aptitude boosting tools; and teaches candidates how to shape their experiences into stories that showcase their skills, knowledge, and personalities. View More...
This successful reader for interpersonal communication is still the only reader available for the course. The book features a broad range of scholarly and popular articles drawn from various disciplines, including communication, philosophy, social science, and psychology. View More...
This study examines how the changes in publishing, movie making and television programming since the 1960s have affected taste, particularly what is considered vulgar. Show businesss, the industry of American culture, wreaks the most havoc on American taste by pandering to what most paying customers want to see. Twitchell's expose comes not to celebrate popular or carnival culture, as much as to answer questions about it: is vulgarity the result of repression or of freedom?; what is the relationship between machine-made entertainments and aesthetic values?; does television carnivalize or exalt... View More...
In Code Breaking, Rudolf Kippenhahn offers readers both an exciting chronicle of cryptography and a lively exploration of the cryptographer's craft. Rich with vivid anecdotes from a history of coding and decoding and featuring three new chapters, this revised and expanded edition makes the often abstruse art of deciphering coded messages accessible to the general reader and reveals the relevance of codes to our everyday high-tech society. A stylishly written, meticulously researched adventure, Code Breaking explores the ways in which communication can be obscured and, like magic, made clear ag... View More...
This text introduces students to a select set of leading theories in the communication field and demonstrates how these theories apply to their lives. Its chapters group theories coherently so that students can compare and contrast different approaches to particular interests in the field (for example: relationships, performance, language, and mass communication). View More...