Category: Consumer Behavior

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The Experience! How to Wow Your Customers and Create a Passionate Workplace

By: Arussy, Lior

Price: $14.76

Publisher: CRC Press: 2002-11-01

Seller ID: 1578203066-11-8623970

ISBN: 1578203066

Binding: Hardcover

Condition: New


The Experience! How to Wow Your Customers and Create a Passionate Workplace

By: Arussy, Lior

Price: $13.78

Publisher: CRC Press: 2002-11-01

Seller ID: 1578203066-5-787809

ISBN: 1578203066

Binding: Hardcover

Condition: Collectible: Like New


Keeping Clients Satisfied: Make Your Service Business More Successful and Profitable

By: Bly, Robert W.

Price: $15.96

Publisher: Prentice Hall Direct: 1993-01-01

Seller ID: 0135141834-11-11217015

ISBN: 0135141834

Binding: Hardcover

Condition: New


The Myth of Excellence: Why Great Companies Never Try to Be the Best at Everything

By: Crawford, Fred

Price: $4.62

Publisher: Crown Business: 2001-06-26

Seller ID: 0609608207-1-15191053

ISBN: 0609608207

Binding: Hardcover

Condition: Used: Like New


The Myth of Excellence: Why Great Companies Never Try to Be the Best at Everything

By: Crawford, Fred

Price: $12.43

Publisher: Crown Business: 2001-06-26

Seller ID: 0609608207-11-17785723

ISBN: 0609608207

Binding: Hardcover

Condition: New


How Much Is Enough?: The Consumer Society and the Future of the Earth (The Worldwatch Environmental Alert Series)

By: Durning, Alan

Price: $4.67

Publisher: W. W. Norton & Company: 1992-08-17

Seller ID: 039330891X-1-18718467

ISBN: 039330891X

Binding: Paperback

Condition: Used: Like New


Cycles: How We Will Live, Work, and Buy

By: Dychtwald, Maddy

Price: $5.86

Publisher: Free Press: 2003-02-04

Seller ID: 0743226143-11-16295206

ISBN: 0743226143

Binding: Hardcover

Condition: New


Healthy Living in a Toxic World: Simple Ways to Protect Yourself & Your Family from Hidden Health Risks

By: Fincher, Cynthia E.

Price: $4.15

Publisher: Pinon Pr: 1996-10-01

Seller ID: 0891099786-2-17311192

ISBN: 0891099786

Binding: Paperback

Condition: Used: Very Good


Retail Therapy: Life Lessons Learned While Shopping

By: Ford, Amanda

Price: $5.23

Publisher: Conari Press: 2002-09-15

Seller ID: 1573248517-11-15430303

ISBN: 1573248517

Binding: Paperback

Condition: New


Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

By: Gitomer, Jeffery

Price: $7.91

Publisher: Bard Press: 1998-06-12

Seller ID: 188516730X-11-18226734

ISBN: 188516730X

Binding: Hardcover

Condition: New


GF SUCCESS IN MATH: CONSUMER MATH SE 96C (Success in Math Series)

By: GLOBE

Price: $5.06

Publisher: GLOBE: 1996-01-30

Seller ID: 0835911845-2-18679430

ISBN: 0835911845

Binding: Paperback

Condition: Used: Very Good


Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

By: Gross, T. Scott

Price: $12.44

Publisher: Kaplan Business: 2004-09-01

Seller ID: 0793188237-6-12646582

ISBN: 0793188237

Binding: Paperback

Condition: Collectible: Very Good


Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

By: Gross, T. Scott

Price: $12.44

Publisher: Kaplan Business: 2004-09-01

Seller ID: 0793188237-5-13601166

ISBN: 0793188237

Binding: Paperback

Condition: Collectible: Like New


The Agenda: What Every Business Must Do to Dominate the Decade

By: Hammer, Michael

Price: $6.75

Publisher: Crown Business: 2001-10-09

Seller ID: 0609609661-11-13890983

ISBN: 0609609661

Binding: Hardcover

Condition: New


The Agenda: What Every Business Must Do to Dominate the Decade

By: Hammer, Michael

Price: $4.15

Publisher: Crown Business: 2001-10-09

Seller ID: 0609609661-2-13748031

ISBN: 0609609661

Binding: Hardcover

Condition: Used: Very Good


Product Safety Management and Engineering

By: Hammer, Willie

Price: $10.03

Publisher: Amer Society of Safety Engineers: 1993-03-01

Seller ID: 0939874903-4-15673507

ISBN: 0939874903

Binding: Hardcover

Condition: Used: Acceptable


The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

By: Heskett, James L.; Sasser, W. Earl; Schlesinger, Leonard A.

Price: $4.92

Publisher: Free Press: 2003-01-09

Seller ID: 0743225694-1-15578793

ISBN: 0743225694

Binding: Hardcover

Condition: Used: Like New


The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

By: Heskett, James L.; Sasser, W. Earl; Schlesinger, Leonard A.

Price: $12.44

Publisher: Free Press: 2003-01-09

Seller ID: 0743225694-6-5199389

ISBN: 0743225694

Binding: Hardcover

Condition: Collectible: Very Good


I Want That!: How We All Became Shoppers

By: Hine, Thomas

Price: $4.81

Publisher: Harper: 2002-11-26

Seller ID: 0060185112-3-15411378

ISBN: 0060185112

Binding: Hardcover

Condition: Used: Good


Scoring Points: How Tesco is Winning Customer Loyalty

By: Humby, Clive; Hunt, Terry; Phillips, Tim

Price: $5.03

Publisher: Kogan Page Business Books: 2004-03-01

Seller ID: 074943578X-3-15968816

ISBN: 074943578X

Binding: Hardcover

Condition: Used: Good