Category: Customer Service

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Showing 1-20 of 145

Service America in the New Economy

By: Albrecht, Karl; Zemke, Ron

Price: $4.85

Publisher: McGraw-Hill: 2001

Seller ID: Z0071377220Z2

ISBN: 0071377220

Condition: Very Good


Service America!: Doing Business in the New Economy

By: Albrecht, Karl; Zemke, Ron

Price: $4.05

Publisher: Grand Central Publishing: 1990

Seller ID: Z0446390925Z3

ISBN: 0446390925

Condition: Good


Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)

By: Anderson, Kristin; Zemke, Ron

Price: $4.55

Publisher: AMACOM: 1995

Seller ID: Z0814478840Z2

ISBN: 0814478840

Condition: Very Good


Delivering Knock Your Socks Off Service

By: Anderson, Kristin; Zemke, Ron

Price: $4.38

Publisher: AMACOM: 1998

Seller ID: Z0814479707Z2

ISBN: 0814479707

Condition: Very Good


The Experience Economy: Work Is Theater & Every Business a Stage

By: B. Joseph Pine II; James H. Gilmore

Price: $4.47

Publisher: Harvard Business School Press: 1999

Seller ID: Z0875848192Z2

ISBN: 0875848192

Condition: Very Good


The Experience Economy: Work Is Theater & Every Business a Stage

By: B. Joseph Pine II; James H. Gilmore

Price: $4.39

Publisher: Harvard Business School Press: 1999

Seller ID: Z0875848192Z4

ISBN: 0875848192

Binding: Hardcover

Condition: Fair


Behavioral Advantage, The: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena

By: Bacon Ph.D., Terry R.; Pugh, David G.

Price: $12.44

Publisher: AMACOM: 2004

Seller ID: Z0814472257Z8

ISBN: 0814472257

Condition: Fair


Principles of Customer Relationship Management

By: Baran, Roger J.; Galka, Robert; Strunk, Daniel P.

Price: $7.37

Publisher: South-Western College Pub: 2007

Seller ID: Z0324322380Z2

ISBN: 0324322380

Condition: Very Good


Customer Love: Attracting and Keeping Customers for Life

By: Bell, Chip R.

Price: $12.44

Publisher: Executive Excellence Publishing: 2001

Seller ID: Z1890009784Z5

ISBN: 1890009784

Condition: Fine


Customer Love: Attracting and Keeping Customers for Life

By: Bell, Chip R.

Price: $12.44

Publisher: Executive Excellence Publishing: 2001

Seller ID: Z1890009784Z6

ISBN: 1890009784

Condition: Very Good


Customer Love: Attracting and Keeping Customers for Life

By: Bell, Chip R.

Price: $12.44

Publisher: Executive Excellence Publishing: 2001

Seller ID: Z1890009784Z8

ISBN: 1890009784

Condition: Fair


Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

By: Berry, Leonard L.

Price: $12.44

Publisher: Free Press: 1999

Seller ID: Z0684845113Z5

ISBN: 0684845113

Condition: Fine


On Great Service: A Framework for Action

By: Berry, Leonard L.

Price: $6.57

Publisher: Free Press: 1995

Seller ID: Z0029185556ZN

ISBN: 0029185556

Condition: New


On Great Service: A Framework for Action

By: Berry, Leonard L.

Price: $4.78

Publisher: Free Press: 1995

Seller ID: Z0029185556Z4

ISBN: 0029185556

Condition: Fair


Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

By: Berry, Leonard L.

Price: $7.74

Publisher: Free Press: 1999

Seller ID: Z0684845113ZN

ISBN: 0684845113

Condition: New


Chief Customer Officer : Getting Past Lip Service to Passionate Action

By: Bliss, Jeanne

Price: $4.48

Publisher: Jossey-Bass: 2006

Seller ID: Z0787980943Z4

ISBN: 0787980943

Condition: Fair


The Diamond Touch

By: Booth, Dr. Nate

Price: $6.75

Publisher: Harrison Acorn Press: 1998

Seller ID: Z0964950014ZN

ISBN: 0964950014

Condition: New


The Diamond Touch

By: Booth, Dr. Nate

Price: $12.44

Publisher: Harrison Acorn Press: 1998

Seller ID: Z0964950014Z5

ISBN: 0964950014

Condition: Fine


The Outside-In Corporation: How to Build a Customer-centric Organization fro Breakthrough Results

By: Bund, Barbara

Price: $25.03

Publisher: McGraw-Hill:

Seller ID: Z0071459316ZN

ISBN: 0071459316

Condition: New


Image for The Handbook of Key Customer Relationship Management: The Definitive Guide to Winning, Managing and Developing Key Account Business (FT)

The Handbook of Key Customer Relationship Management: The Definitive Guide to Winning, Managing and Developing Key Account Business (FT)

By: Burnett, Ken

Price: $24.08

Publisher: Ft Pr:

Seller ID: Z0273650319ZN

ISBN: 0273650319

Condition: New