Category: Customer Service

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Service America!: Doing Business in the New Economy

By: Albrecht, Karl; Zemke, Ron

Price: $4.05

Publisher: Grand Central Publishing: 1990-06-01

Seller ID: 0446390925-3-18539545

ISBN: 0446390925

Binding: Paperback

Condition: Used: Good


Delivering Knock Your Socks Off Service

By: Anderson, Kristin; Zemke, Ron

Price: $4.34

Publisher: AMACOM: 1998-01-15

Seller ID: 0814479707-3-20641174

ISBN: 0814479707

Binding: Paperback

Condition: Used: Good


Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

By: Bacal, Robert

Price: $12.32

Publisher: McGraw-Hill: 2004-12-29

Seller ID: 007144453X-11-18720718

ISBN: 007144453X

Binding: Paperback

Condition: New


Behavioral Advantage, The: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena

By: Bacon Ph.D., Terry R.; Pugh, David G.

Price: $12.44

Publisher: AMACOM: 2004-05-12

Seller ID: 0814472257-8-7042014

ISBN: 0814472257

Binding: Hardcover

Condition: Collectible: Acceptable


Large Group Interventions: Engaging the Whole System for Rapid Change

By: Barbara Benedict Bunker; Billie T. Alban; W. Warner Burke [Foreword]

Price: $4.70

Publisher: Jossey-Bass: 1996-10-08

Seller ID: 0787903248-2-20465390

ISBN: 0787903248

Binding: Hardcover

Condition: Used: Very Good


Customer Love: Attracting and Keeping Customers for Life

By: Bell, Chip R.

Price: $12.44

Publisher: Executive Excellence Publishing: 2001-01-25

Seller ID: 1890009784-6-15642053

ISBN: 1890009784

Binding: Hardcover

Condition: Collectible: Very Good


Customer Love: Attracting and Keeping Customers for Life

By: Bell, Chip R.

Price: $12.44

Publisher: Executive Excellence Publishing: 2001-01-25

Seller ID: 1890009784-5-11189425

ISBN: 1890009784

Binding: Hardcover

Condition: Collectible: Like New


Customer Love: Attracting and Keeping Customers for Life

By: Bell, Chip R.

Price: $12.44

Publisher: Executive Excellence Publishing: 2001-01-25

Seller ID: 1890009784-8-5248112

ISBN: 1890009784

Binding: Hardcover

Condition: Collectible: Acceptable


Improvise This!: How to Think on Your Feet so You Don't Fall on Your Face

By: Bergren, Mark; Cox, Molly

Price: $4.48

Publisher: Hyperion: 2002-03-13

Seller ID: 0786867744-3-19107654

ISBN: 0786867744

Binding: Hardcover

Condition: Used: Good


On Great Service: A Framework for Action

By: Berry, Leonard L.

Price: $4.42

Publisher: Free Press: 1995-04-01

Seller ID: 0029185556-4-18289854

ISBN: 0029185556

Binding: Hardcover

Condition: Used: Acceptable


On Great Service: A Framework for Action

By: Berry, Leonard L.

Price: $9.59

Publisher: Free Press: 1995-04-01

Seller ID: 0029185556-11-12798363

ISBN: 0029185556

Binding: Hardcover

Condition: New


Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

By: Berry, Leonard L.

Price: $12.44

Publisher: Free Press: 1999-02-12

Seller ID: 0684845113-5-17744738

ISBN: 0684845113

Binding: Hardcover

Condition: Collectible: Like New


Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

By: Berry, Leonard L.

Price: $11.36

Publisher: Free Press: 1999-02-12

Seller ID: 0684845113-11-13898720

ISBN: 0684845113

Binding: Hardcover

Condition: New


Data Mining Techniques: For Marketing, Sales, and Customer Support

By: Berry, Michael J. A.; Linoff, Gordon S.

Price: $19.53

Publisher: Wiley: 1997-06-10

Seller ID: 0471179809-11-19386447

ISBN: 0471179809

Binding: Paperback

Condition: New


Chief Customer Officer : Getting Past Lip Service to Passionate Action

By: Bliss, Jeanne

Price: $4.73

Publisher: Jossey-Bass: 2006-03-31

Seller ID: 0787980943-4-16433409

ISBN: 0787980943

Binding: Hardcover

Condition: Used: Acceptable


The Diamond Touch

By: Booth, Dr. Nate

Price: $27.39

Publisher: Harrison Acorn Press: 1998-09-01

Seller ID: 0964950014-11-4223022

ISBN: 0964950014

Binding: Paperback

Condition: New


The Diamond Touch

By: Booth, Dr. Nate

Price: $12.44

Publisher: Harrison Acorn Press: 1998-09-01

Seller ID: 0964950014-5-739495

ISBN: 0964950014

Binding: Paperback

Condition: Collectible: Like New


The Handbook of Key Customer Relationship Management: The Definitive Guide to Winning, Managing and Developing Key Account Business (Financial Times Series)

By: Burnett, Ken

Price: $22.99

Publisher: Ft Pr: 2000-12-01

Seller ID: 0273650319-11-12967754

ISBN: 0273650319

Binding: Hardcover

Condition: New


The Key To Great Leadership: Rediscovering the Principles of Outstanding Service

By: Burwash, Peter

Price: $4.77

Publisher: Torchlight Publishing: 1998-01-01

Seller ID: 1887089012-2-19878342

ISBN: 1887089012

Binding: Paperback

Condition: Used: Very Good


Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison

By: Calloway, Joe

Price: $4.48

Publisher: Wiley: 2003-08-01

Seller ID: 0471274046-2-15339096

ISBN: 0471274046

Binding: Hardcover

Condition: Used: Very Good