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Customer Service

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Business & Economics:Customer Service

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1 Albrecht, Karl; Zemke, Ron Service America in the New Economy
McGraw-Hill 2001 0071377220 / 9780071377225 Hardcover Very Good 
0071377220 Free domestic ground shipping on all books! . 
Price: 5.31 USD
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2 B. Joseph Pine II; James H. Gilmore The Experience Economy: Work Is Theater & Every Business a Stage
Harvard Business School Press 1999 0875848192 / 9780875848198 Hardcover New 
0875848192 Free domestic ground shipping on all books! . 
Price: 12.43 USD
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3 B. Joseph Pine II; James H. Gilmore The Experience Economy: Work Is Theater & Every Business a Stage
Harvard Business School Press 1999 0875848192 / 9780875848198 Hardcover Fair 
0875848192 Free domestic ground shipping on all books! . 
Price: 3.76 USD
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4 Bacon Ph.D., Terry R.; Pugh, David G. Behavioral Advantage, The: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
AMACOM 2004 0814472257 / 9780814472255 Hardcover Fair 
0814472257 Free domestic ground shipping on all books! Autographed by author! Ships promptly from Texas. 
Price: 7.92 USD
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5 Baran, Roger J.; Galka, Robert; Strunk, Daniel P. Principles of Customer Relationship Management
South-Western College Pub 2007 0324322380 / 9780324322385 Hardcover Very Good 
0324322380 Free domestic ground shipping on all books! . 
Price: 5.58 USD
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6 Barlow, Janelle Branded Customer Service: The New Competitive Edge
Berrett-Koehler Publishers 2006 1576754049 / 9781576754047 PAPERBACK Very Good 
1576754049 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.70 USD
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7 Becker, Hal B. LIP SERVICE
Oakhill Press 2001 1886939489 / 9781886939486 PAPERBACK Very Good 
1886939489 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.69 USD
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8 Bell, Chip R. Customer Love: Attracting and Keeping Customers for Life
Executive Excellence Publishing 2001 1890009784 / 9781890009786 Hardcover Fine 
1890009784 Free domestic ground shipping on all books! Autographed by author! Ships promptly from Texas. 
Price: 8.84 USD
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9 Bell, Chip R. Customer Love: Attracting and Keeping Customers for Life
Executive Excellence Publishing 2001 1890009784 / 9781890009786 Hardcover Very Good 
1890009784 Free domestic ground shipping on all books! Autographed by author! Ships promptly from Texas. 
Price: 8.84 USD
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10 Bell, Chip R. Customer Love: Attracting and Keeping Customers for Life
Executive Excellence Publishing 2001 1890009784 / 9781890009786 Hardcover Fair 
1890009784 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 8.84 USD
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11 Berry, Leonard L. Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Free Press 1999 0684845113 / 9780684845111 Hardcover Fine 
0684845113 Free domestic ground shipping on all books! Autographed by author! Ships promptly from Texas. 
Price: 7.92 USD
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12 Berry, Leonard L. Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Free Press 1999 0684845113 / 9780684845111 Hardcover New 
0684845113 Free domestic ground shipping on all books! . 
Price: 7.82 USD
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13 Berry, Leonard L. On Great Service: A Framework for Action
Free Press 1995 0029185556 / 9780029185551 Hardcover New 
0029185556 Free domestic ground shipping on all books! . 
Price: 3.86 USD
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14 Bliss, Jeanne Chief Customer Officer : Getting Past Lip Service to Passionate Action
Jossey-Bass 2006 0787980943 / 9780787980948 Hardcover Fair 
0787980943 Free domestic ground shipping on all books! . 
Price: 3.76 USD
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15 Booth, Dr. Nate The Diamond Touch
Harrison Acorn Press 1998 0964950014 / 9780964950016 PAPERBACK New 
0964950014 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.77 USD
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16 Booth, Dr. Nate The Diamond Touch
Harrison Acorn Press 1998 0964950014 / 9780964950016 PAPERBACK Fine 
0964950014 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 7.92 USD
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17 Bund, Barbara The Outside-In Corporation: How to Build a Customer-centric Organization fro Breakthrough Results
McGraw-Hill 0071459316 / 9780071459310 Hardcover New 
0071459316 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 18.84 USD
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The Handbook of Key Customer Relationship Management: The Definitive Guide to Winning, Managing and Developing Key Account Business (FT), Burnett, Ken
18 Burnett, Ken The Handbook of Key Customer Relationship Management: The Definitive Guide to Winning, Managing and Developing Key Account Business (FT)
Ft Pr 0273650319 / 9780273650317 Hardcover New 
0273650319 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.89 USD
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19 Calloway, Joe Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison
Wiley 2003 0471274046 / 9780471274049 Hardcover Very Good 
0471274046 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.70 USD
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20 Calloway, Joe Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison
Wiley 2003 0471274046 / 9780471274049 Hardcover Good 
0471274046 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.70 USD
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