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Customer Service

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Business & Economics:Customer Service

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1 Albrecht, Karl The Only Thing That Matters: Bringing The Power Of The Customer Into The Center Of Your Business
HarperBusiness 1993 088730639X / 9780887306396 PAPERBACK Good 
088730639X Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.47 USD
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2 Albrecht, Karl; Zemke, Ron Service America!: Doing Business in the New Economy
Grand Central Publishing 1990 0446390925 / 9780446390927 PAPERBACK Good 
0446390925 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 4.27 USD
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3 Albrecht, Steve Service, Service, Service: A Secret Weapon for Your Growing Business (Adams Expert Advice for Small Business)
Adams Media Corp 1997 1558507582 / 9781558507586 PAPERBACK Very Good 
1558507582 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 5.19 USD
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4 Anderson, Kristin; Zemke, Ron Delivering Knock Your Socks Off Service
AMACOM 1998 0814479707 / 9780814479704 PAPERBACK Fair 
0814479707 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 4.20 USD
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5 Anderson, Kristin; Zemke, Ron Delivering Knock Your Socks Off Service
AMACOM 1998 0814479707 / 9780814479704 PAPERBACK Very Good 
0814479707 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.48 USD
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6 Anderson, Kristin; Zemke, Ron Delivering Knock Your Socks Off Service
AMACOM 1998 0814479707 / 9780814479704 PAPERBACK Good 
0814479707 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 4.20 USD
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7 Anderson, Kristin; Zemke, Ron Delivering Knock Your Socks Off Service
AMACOM 1998 0814479707 / 9780814479704 PAPERBACK Fine 
0814479707 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 4.20 USD
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8 Anderson, Kristin; Zemke, Ron Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)
AMACOM 1995 0814478840 / 9780814478844 PAPERBACK Fine 
0814478840 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.73 USD
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9 Anderson, Kristin; Zemke, Ron Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)
AMACOM 1995 0814478840 / 9780814478844 PAPERBACK New 
0814478840 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.48 USD
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10 Anderson, Kristin; Zemke, Ron Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)
AMACOM 1997 0814479715 / 9780814479711 PAPERBACK New 
0814479715 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 16.69 USD
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11 Anton Call Center Management
Purdue University Press 2007 1557531129 / 9781557531124 PAPERBACK New 
1557531129 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 51.45 USD
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12 ASQ Statistics Division Glossary and Tables for Statistical Quality Control
Asq Pr 1996 0873893549 / 9780873893541 PAPERBACK New 
0873893549 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 20.48 USD
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13 Bacal, Robert Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)
McGraw-Hill 2004 007144453X / 9780071444538 PAPERBACK Fine 
007144453X Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 4.29 USD
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14 Bacon Ph.D., Terry R.; Pugh, David G. Behavioral Advantage, The: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
AMACOM 2004 0814472257 / 9780814472255 Hardcover Very Good 
0814472257 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 3.53 USD
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15 Bacon Ph.D., Terry R.; Pugh, David G. Behavioral Advantage, The: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
AMACOM 2004 0814472257 / 9780814472255 Hardcover Fair 
0814472257 Free domestic ground shipping on all books! Autographed by author! Ships promptly from Texas. 
Price: 9.63 USD
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16 Bacon Ph.D., Terry R.; Pugh, David G. Behavioral Advantage, The: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena
AMACOM 2004 0814472257 / 9780814472255 Hardcover New 
0814472257 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 13.21 USD
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17 Band, William A. Creating Value for Customers: Designing and Implementing a Total Corporate Strategy
Wiley 1991 0471525936 / 9780471525936 PAPERBACK Very Good 
0471525936 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 5.05 USD
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18 Barlow, Janelle Branded Customer Service: The New Competitive Edge
Berrett-Koehler Publishers 2006 1576754049 / 9781576754047 PAPERBACK Very Good 
1576754049 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 4.33 USD
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19 Barlow, Janelle; Stewart, Paul Branded Customer Service: The New Competitive Edge
Berrett-Koehler Publishers 2004 1576752984 / 9781576752982 Hardcover Very Good 
1576752984 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 5.01 USD
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20 Becker, Hal B. LIP SERVICE
Oakhill Press 2001 1886939489 / 9781886939486 PAPERBACK Very Good 
1886939489 Free domestic ground shipping on all books! Ships promptly from Texas. 
Price: 4.51 USD
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